Privacy policy

Last updated: July 12, 2025

Reclaim & Reignite operates this store and website, including all related information, content, features, tools, products, and services, to provide you—the customer—with a curated shopping experience (the "Services"). Reclaim & Reignite is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to your personal information.

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you. It may include:

  • Contact details: Name, address, billing/shipping info, phone number, and email

  • Financial info: Payment method, transaction details, confirmation numbers

  • Account info: Username, password, preferences, and settings

  • Transaction info: Products viewed, carted, wishlisted, purchased, returned, or exchanged

  • Communications: Customer service inquiries and messages

  • Device info: IP address, browser, network connection, and unique identifiers

  • Usage data: Interactions and activity within the Services

Sources of Personal Information

We may collect your information:

  • Directly from you: When you use the site, make a purchase, or contact us

  • Automatically: Through cookies, pixels, and similar technologies

  • From service providers: Such as Shopify and third-party tools

  • From partners or other third parties

How We Use Your Personal Information

We may use personal information for:

  • Providing and improving the Services: Fulfilling orders, managing your account, shipping, returns, and support

  • Marketing and advertising: Sending emails, texts, or showing relevant ads based on your behavior

  • Security and fraud prevention: Detecting misuse and protecting your data

  • Communications: Providing customer service and support

  • Legal compliance: Responding to law enforcement, litigation, and regulatory obligations

How We Disclose Your Personal Information

We may share your personal information:

  • With Shopify and third-party vendors for payment, hosting, shipping, analytics, and fulfillment

  • With marketing partners to show you relevant ads

  • With your consent or at your direction

  • Within our company or affiliates

  • As required by law, legal process, or in connection with a business transfer

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to operate and improve the Services. Shopify may use your personal information to provide enhanced features based on interactions across merchants.

For details, please visit the Shopify Consumer Privacy Policy or exercise your rights at the Shopify Privacy Portal.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their content or privacy practices. Always review their privacy policies before engaging or transacting with them.

Children’s Data

Our Services are not intended for use by children. We do not knowingly collect personal information from anyone under the age of majority in your jurisdiction. If you believe a child has shared information with us, please contact us to request deletion.

Security and Data Retention

We take precautions to protect your data but cannot guarantee perfect security. We retain your personal information only as long as needed to provide Services, comply with laws, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have rights to:

  • Access your personal information

  • Delete personal information

  • Correct inaccuracies

  • Port your data to another service

  • Opt out of targeted advertising or data "sale/sharing"

  • Manage communication preferences

If you live in the UK or EU, you may also have the right to:

  • Object to or restrict processing

  • Withdraw consent for data use

You may exercise these rights by contacting us or, for Shopify data, by visiting https://privacy.shopify.com/en. We may need to verify your identity before processing your request.

Complaints

If you have a concern about how we handle your personal information, contact us using the information below. You may also file a complaint with your local data protection authority.

International Data Transfers

Your information may be stored or processed outside your country. For EU/UK users, transfers are protected by Standard Contractual Clauses or equivalent safeguards unless transferred to a country deemed “adequate” by regulatory bodies.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or legal requirements. Updates will be posted here with a revised “Last Updated” date.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact:

Reclaim & Reignite, LLC
info@reclaimandreignite.com
7800 Montgomery Road Unit 200, #1086
Cincinnati, OH 45236
United States